Frequently asked questions

A cryptocurrency, cash and cashless exchange service with operator support at every stage.

For broad coverage, clear terms, uncommon directions and personal assistance.

Select currencies and a city, enter the amount, press Exchange, provide contact details and accept the rules.

The rate and final amount are fixed under the selected direction terms after operator confirmation and receipt of funds.

Timing depends on the network, bank, city and payment method. The operator provides an estimate before the transaction.

Open messengers only through links on this website and verify the request number. Never pay details received from unrelated accounts.

Currency, network, address, amount, location and contact details. Blockchain address errors may be irreversible.

It identifies sanctioned, stolen and scam-related assets and protects transaction participants.

Identity documents, a selfie and source-of-funds evidence depending on transaction risk.